Payment Policy

This page explains how payments work at meowlyco.com, operated by RIZMOS LIMITED – what we accept, how your payment details are protected, and what to do if you see an unexpected charge or hold.

Accepted Payment Methods

Visa
Mastercard
American Express
Discover

Card payments are processed by Stripe, a PCI DSS Level 1 certified payment provider. One-time payments only. No hidden fees or recurring subscriptions. All transactions are processed in USD ($).

Sales Tax

We do not add sales tax at checkout. The price shown on the product page is the price you pay, plus shipping if your order is under the free-shipping threshold. The total on the final checkout screen – products and shipping – is the full amount charged, with nothing added afterwards. If tax rules change and we ever have to start collecting sales tax in your state, it will be shown at checkout before you pay and this page will say so. See our Shipping Policy for shipping rates.

Payment Security

Your payment details are processed by third-party payment providers that maintain PCI DSS compliance. All checkout traffic is protected by HTTPS with TLS encryption. We never see or store your full card number – it goes directly to the payment provider, not to our servers.

Authorization Holds

If a card is declined or an order is canceled, you may briefly see a pending “authorization hold” on your statement. This is not a charge – the hold drops off according to your bank’s policy, typically within 3-7 business days. If a hold lingers longer, contact your bank first, then email us and we will confirm on our end that no charge was captured.

International Transaction Fees

If you pay with a card issued by a non-US bank, your issuing bank may add a foreign or international transaction fee, commonly around 3% of the purchase. This fee is charged by your bank, not by us – it never appears in our checkout total, and we cannot refund it. If you are unsure whether your card carries this fee, check with your card issuer before ordering.

Chargebacks

See a charge you do not recognize, or have a problem with your order? Please contact us first at support@meowlyco.com before opening a dispute with your bank. We resolve most issues faster than a formal chargeback, which can take weeks and freezes the refund process while it is open. Our Refund and Returns Policy covers most situations directly.

Pricing Errors

We work hard to keep prices accurate, but obvious pricing errors can happen. If an order is placed at a clearly erroneous price, we may cancel it before dispatch and issue a full refund to your original payment method. We will always notify you if this happens. For more detail, see our Terms and Conditions.